Welcome to Alpha Electronics, operated by Alpha Enterprise. By accessing or using https://alphaelectro.in, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website.

1. About Us

Alpha Electronics is an online electronics store owned and operated by Alpha Enterprise, a Sole Proprietorship business.

We specialize in selling genuine electronic products including:

  • Air Conditioners
  • Refrigerators
  • Smart TVs
  • Home Appliances
  • Electronics Accessories
  • Other Electronic Products

2. Eligibility

To place an order, you must:

  • Be at least 18 years of age, or
  • Place orders under the supervision of a parent or legal guardian.

By using this website, you confirm that all information provided is accurate and complete.

3. Products & Availability

We strive to ensure all product descriptions, specifications, prices, and images are accurate.

However:

  • Product colors may slightly differ due to screen settings.
  • Specifications may change without prior notice from manufacturers.
  • Availability is subject to stock.

Alpha Electronics reserves the right to discontinue any product at any time.

4. Pricing

All prices displayed on AlphaElectro.in are in Indian Rupees (INR).

Prices may change without prior notice.

Applicable GST and taxes are included or displayed during checkout, wherever applicable.

5. Orders

After placing an order:

  • You will receive an order confirmation.
  • Orders are processed after successful payment or order verification.
  • We reserve the right to cancel any order due to pricing errors, stock unavailability, suspected fraud, or other legitimate reasons.

If payment has already been made, eligible refunds will be processed according to our Refund Policy.

6. Payments

We accept payments through secure third-party payment gateways.

Accepted payment methods may include:

  • UPI
  • Debit Cards
  • Credit Cards
  • Net Banking
  • Wallets
  • EMI (where available)

We never store your banking credentials, card details, OTP, or UPI PIN.

7. Shipping & Delivery

Delivery timelines depend on:

  • Product availability
  • Customer location
  • Courier partner services
  • Weather or unforeseen circumstances

Estimated delivery dates are only indicative and may vary.

8. Warranty

Manufacturer warranty applies only where officially provided with the product.

Warranty claims are subject to the manufacturer’s terms and conditions.

Physical damage, misuse, water damage, electrical damage, or unauthorized repairs are generally not covered under warranty.

9. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers are advised to carefully read the policy before placing an order.

10. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload harmful software or malicious code.
  • Copy or misuse website content without permission.
  • Interfere with website functionality.

11. Intellectual Property

All website content including:

  • Logo
  • Images
  • Product Descriptions
  • Graphics
  • Icons
  • Design
  • Text
  • Branding

are the intellectual property of Alpha Electronics or their respective owners.

Unauthorized copying, reproduction, or distribution is strictly prohibited.

12. Limitation of Liability

Alpha Electronics shall not be liable for:

  • Delay caused by courier services.
  • Natural disasters.
  • Government restrictions.
  • Technical failures.
  • Internet interruptions.
  • Manufacturer-related defects beyond applicable warranty.

Our liability shall not exceed the value of the purchased product.

13. Accuracy of Information

We make every effort to provide accurate information.

However, occasional errors regarding pricing, availability, specifications, or product descriptions may occur.

We reserve the right to correct such errors without prior notice.

14. Third-Party Links

Our website may contain links to third-party websites.

Alpha Electronics is not responsible for the content, privacy policies, or practices of external websites.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

By using AlphaElectro.in, you agree to the collection and use of information as described in that policy.

16. Force Majeure

Alpha Electronics shall not be held responsible for delays or failure to perform obligations due to events beyond reasonable control, including but not limited to:

  • Floods
  • Fire
  • Earthquakes
  • Pandemics
  • Government restrictions
  • Transportation disruptions
  • Power failures

17. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts at Khanna, Punjab.

18. Changes to Terms

Alpha Electronics reserves the right to update or modify these Terms & Conditions at any time.

Updated versions will be published on this page with the revised effective date.

19. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Alpha Electronics

Operated by Alpha Enterprise

Website: https://alphaelectro.in

Email: care@alphaelectro.in

Important Notice

  • We sell 100% genuine electronics products sourced from authorized distributors and trusted suppliers.
  • Product warranties are provided as per the respective brand’s official warranty policy.
  • Customers are requested to inspect the package at the time of delivery and report any issues promptly.
  • Alpha Electronics will never ask for your OTP, UPI PIN, ATM PIN, CVV, or internet banking password. If anyone requests such information in our name, please report it immediately.